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WebHostingHINTS.com - Terms Of Service

WebHostingHINTS.com customers must follow the below TOS (Terms Of Service). Any violations may mean immediate web service termination.


Terms of Service & Conditions

1. General
2. Payment
3. Account Cancellation
4. Disputed Billing
5. TOS (Terms Of Service) Changes
6. Trademarks and Copyrights
7. Hardware, Equipment, and Software
8. New Domain Hosting Accounts
9. Interruptions of Service
10. Data Backups
11. Limitation of Liability
12. Internet Etiquette
13. Termination
   

1. General
  WebHostingHINTS.com agrees to provide, and Client agrees to receive, access to the Web Hosting and related Services according to the following Terms of Service and Conditions:

  • The "Client" is the person or entity who is applying or who is receiving Web Hosting Services & related Service from WebHostingHINTS.com.
  • The Web Hosting Service is provided on an "AS IS, AS AVAILABLE" basis.
  • WebHostingHINTS.com gives no warranty, express or implied, for Services provided no warranty expressly includes any reimbursement for losses of income due to disruption of services by WebHostingHINTS.com or its providers beyond the fees by Client to WebHostingHINTS.com for services.
  • Use of any information obtained by way of Web Hosting and related Services from WebHostingHINTS.com, is at Client's own risk, and WebHostingHINTS.com holds no liability for such use.
  • WebHostingHINTS.com is not responsible for any damages arising from Client's use of Web Hosting and related Services provided by WebHostingHINTS.com or by Client's inability to use the Web services for any reason.
  • While WebHostingHINTS.com shall make every reasonable effort to protect data stored on WebHostingHINTS.com's equipment (Server(s) and the like), WebHostingHINTS.com is not responsible for Client's Data, files, or directories residing on WebHostingHINTS.com's and/or vendor equipment. Client solely responsible for maintaining data, file, and directory backups.
  • The customer is required to provide WebHostingHINTS.com with correct and up to date contact details for billing and technical notification purposes. WebHostingHINTS.com takes no responsibility for disruption to services due to inability to contact the customer.
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2. Payment
  • All billing and account related queries should be sent Billing@WebHostingHINTS.com
  • All Prices quoted are in USD (United States Dollars).
  • Client agrees to a once off set up fee (if such a setup fee is part of hosting plan) and an Annual Payment as agreed (dependant on chosen hosting package) for Web Hosting Services. In addition setup fees may be charged for additional services as per prices indicated at WebHostingHINTS.com website. If the Client exceeds the transfer limit imposed by their chosen hosting package, the Client will be charge with additional fee as shown on WebHostingHINTS.com website.
  • Payment can be made by Credit Card via PayPal, or GoogleCheckOut in accordance with the terms on WebHostingHINTS.com website.
  • WebHostingHINTS.com reserves the right, at its sole discretion, to deactivate the Clients Web Hosting account(s) and related Services, upon an indication of credit problems including delinquent payments or any spamming problem by Client.
  • Client's that pay by credit card:
    (i) WebHostingHINTS.com accepts Credit Card payment via PayPal services or GoogleCheckOut. Customers opting to pay by credit card agree to have payments deducted automatically by WebHostingHINTS.com's Automated Billing System. All charges for additional Web Hosting and related Services are billed on same day or next working day, unless by decision of the WebHostingHINTS.com Management only who will deduct requested payable extras at any time at their own convenience.
    (ii) Client will receive an invoice by electronic mail for renewal of Package payment no less than one (1) weeks prior to renewal date of Annual Payment.
    (iii) Monthly payments with a credit card will ensure that your account is not deactivated due to lost mail or other unforeseen problems. All accounts are paid at least 1 month in advance.
  • Client's will pay for any Credit Card charge or banking or exchange fee.
  • LATE Charges of $10.00 USD will be applied after 7 days from the due date of any late Payment. If payment is not received by WebHostingHINTS.com within 10 days of the due date, WebHostingHINTS.com has the option of terminating the Client's Web Hosting Services.
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  • WebHostingHINTS.com will automatically deduct regular monthly fees from your nominated credit card, on each Billing Day, which is usually at the end of the current month, without fail, unless by decision of the WebHostingHINTS.com Management only who will deduct requested payable extras at any time at their own convenience.
  • WebHostingHINTS.com will also deduct any additional costs incurred due to usage of Additional Services such as custom name-servers etc. on the same or next working day without fail, unless by decision of the WebHostingHINTS.com Management only who will deduct requested payable extras at any time at their own convenience.
  • WebHostingHINTS.com will also impose extra cost on any additional usage of the bandwidth and disk space.
    (i) For each 1 MB additional usage of the disk space, the cost will be $0.10 (subject to change).
    (iI) For each 1 GB additional usage of the bandwidth, the cost will be $2.00 (subject to change).
    (iii) Calculation will be exactly what Client use to the KiloBytes (subject to change).
  • Renewing Prepaid account.
    WebHostingHINTS.com allows its prepaid clients to see their account details at all times using WebHostingHINTS.com billing software. Prepaid accounts paid by credit cards will be automatically renewed for the same term (1 month or annually (12 months)) at the end of each prepaid term or when the credit available becomes "zero". It the Client's responsibility to keep their information up to date all the time.
  • WebHostingHINTS.com does NOT accept any payment via Check or Money Order, pay via check, unless previous approved by WebHostingHINTS.com Management. Any payment via Check or Money Order will be made in USD funds and paid 14-7 days in advance. Client's will pay for any banking or exchange fee. Such accounts will be prepaid accounts paid by checks/cheques, and/or electronic transfers and/or money order, It is clients' responsibility to arrange the payment before expiry of the prepaid term or the credit available become "zero". Prepaid account paid by the check/cheque or electronic transfer or money order after the expiry of their prepaid term will be suspended including all web sites and emails. Once the account is suspended, it may incur a suspension fee and/or late payment fee, up to the discretion of WebHostingHINTS.com management. All the services will remain suspended until payment is resolved in full.
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3. Account Cancellation
  • WebHostingHINTS.com allows its customers to cancel their account whenever required.
  • To cancel an account Client must request a Client Account Cancellation Notice Number and in this request provide Clients details including Full Name, Customer ID/login name (no password) and email this to Billing@WebHostingHINTS.com and any additional information as verification that the party requesting the Account Cancellation is the Client or proper Authorized person(s), authorized to represent the Client. WebHostingHINTS.com may request for an authorization letter and photo ID to issue the refund, so assure Client party is proper Authorized person(s).
  • Request for Client Account Cancellation Notice Number, must be received by WebHostingHINTS.com, at least 15 days before the on going monthly or annual fee. Any refund of any allowed prorated Services will be made after 15 days from the time of WebHostingHINTS.com email accepting the Cancellation Notice Number email from Client.
  • Any additional fees for Services provided up and beyond the normal monthly or annual plan fee(s), are not refundable. An example could be such as a, SSL Certificate Installation ( but not limited to the here before example).
  • Any monthly or annual Web Hosting plan fee, beyond the first month fee, will be refunded on a pro-rata bases, though up to the WebHostingHINTS.com's management.
  • Clients are encourage to verify any feature or its version supported, by contacting Sales@WebHostingHINTS.com before signing adding for any additional Services such as as SSL certificate installation.
  • Client canceling a prepaid account before its agreed term, WebHostingHINTS.com will issue the refund for all remaining credit in that account at the end of the Clients running monthly normal billing charge, if cancellation is beyond the first month fee. As outlined within this Terms of Service, verification of Client will be requested.
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4. Disputed Billing
  • In case of billing error or disputed transaction, the client must contact Billing@WebHostingHINTS.com for an initial appraisal (examination).
  • If, in any case of billing error or disputed transaction, Client initiates a bank "Charge back" before Client makes contact with WebHostingHINTS.com, Clients account including any web sites and any emails may be suspended without any notice and all services will remain suspended until the dispute is resolved.
  • Once the charge back is initiated, you may have to send the authorization letter along with your photo ID to resolve the issue. Each charge back initiated will incur at minimum an additional $20.00 charge back fee per transaction.
  • Charge backs are in most cases made fraudulently and will be pursued fully, by WebHostingHINTS.com including, but not limited to Debt Collection and appropriate Legal.
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5. TOS (Terms Of Service) Changes
  • WebHostingHINTS.com reserves the right to modify these Terms and Conditions in any way.
  • WebHostingHINTS.com reserves the right to change these Terms and Conditions at any time, effective immediately upon posting on the Sites.
  • Continued usage of Web Hosting Services indicates your acceptance of the Terms and Conditions in their amended form.
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6. Trademarks and Copyrights
  • Client warrants that it has the right to use the applicable trademarks of Client, and grants to WebHostingHINTS.com the rights to use such trademarks, if any, in connection with WebHostingHINTS.com's promotion of, referencing of, cataloging of, or indexing of WebHostingHINTS.com's Web Hosting Clients.
  • Client hereby agrees that any material submitted for publication on WebHostingHINTS.com through Web Hosting Services received by the Client will not violate or infringe any copyright, trademark, patent, statutory, common law or proprietary rights of others, or contain anything libelous or harmful.
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7. Hardware, Equipment, and Software
  • Client is responsible for and must provide all telephone, computer, hardware and software equipment and services necessary to access the Web Hosting Services. WebHostingHINTS.com makes no representations, warranties, or assurances that Client's equipment will be compatible with WebHostingHINTS.com's Services.
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8. New Domain Hosting Accounts
  • New Web Hosting accounts involving new domain name registrations will be set up and entered into our DNS servers within 12 hours, however, due to the nature of Domain Name Servers, your domain might not be accessible for a period of up to 48-72 hours.
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9. Interruptions of Service
  • Due to the nature of the service provided, an interruption could occur for many reasons beyond WebHostingHINTS.com's negligence. Damages resulting from any interruption of service are too difficult to ascertain. WebHostingHINTS.com shall not be liable for any damages that arise from such causes. WebHostingHINTS.com's liability for its own negligence may not in any event exceed an amount equivalent to charges payable for your specific hosting plan during the period damages occurred.
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10. Data Backups
  • WebHostingHINTS.com makes full backups on regular bases. No guarantees are made of any kind, either expressed or implied as to the integrity of these backups. Backups are made for server restoration purposes only. It is your responsibility to maintain local copies of your web content. If for any reason a loss of data occurs, we will attempt to do our best to recover such data. We reserve the right to delete user's files after one or both parties terminates agreement.
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11. Limitation of Liability
  • In no event shall WebHostingHINTS.com be liable for damages resulting from loss of data, profits, or for any incidental, indirect, punitive or consequential damages in connection with these terms and conditions or in connection with any web hosting account. In no event WebHostingHINTS.com cumulative liability exceed an amount equivalent to charges payable for your specific dedicated hosting plan during the period damages occurred.
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12. Internet Etiquette
  • Users of Internet and electronic forums should be considerate of the expectation and sensitivities of others on the network when posting material for electronic distribution. The network resources may not be used to impersonate another person or misrepresent authorization to act on behalf of others or WebHostingHINTS.com. All messages transmitted via WebHostingHINTS.com's service should correctly identify the sender; users may not alter the attribution of origin in electronic mail messages or postings. Users must not attempt to undermine the security or integrity of computing systems or networks and must not attempt to gain unauthorized access.
  • Due to the public nature of the Internet, all information should be considered publicly accessible, and important or private information should be treated carefully. WebHostingHINTS.com is not liable for protection or privacy of electronic mail or other information transferred throughout the Internet or any other network WebHostingHINTS.com or its customers may utilize.
  • Use of distribution lists via unsolicited electronic mail or other electronic mailings is strictly prohibited. WebHostingHINTS.com reserves the right to deactivate the Client's Web Hosting account(s) upon an indication of such activity. Client hereby agrees to indemnify and hold harmless WebHostingHINTS.com from any claim resulting from the Client's or another party's use of electronic mail service(s) on the Clients Web Hosting account(s).
  • SPAM: We do not allow, condone or support SPAM (Sending of unsolicited email advertisements).
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  • Spam Violations include but are not limited to: bulk mailing of commercial advertising, charity requests, petitions, and political or religious tracts. Such messages may only be sent to those who have explicitly requested it from your domain. Forging, altering or removing electronic mail headers is prohibited.
  • Spamming Newsgroups: Commercial advertisements are unwelcome in most Usenet discussion groups and on most e-mail mailing lists. Inappropriate posting may result in account cancellation. See the newsgroup or mailing list's charter for whether advertising is allowed or not. "Spamming," or sending a message to many different off-topic newsgroups, is particularly unethical and will be treated as such.
  • Providing Spamware: (Software used to send bulk email or software used to harvest email addresses) or links to sites providing spamware is strictly prohibited and subject to demand for removal or account cancellation. Using FormMail (form to email software): We allow the use of and provide use of pre-installed scripts like formmail, but due to spamming and abuse of such software by spammers, we request clients use our pre-installed scripts which we keep up-to-date. A client is permitted to install their own form to email script, however they are then responsible for its use and if we find it is out of date and/or is being used by spammers, we deserve the right to disable the script. Summary: Spamming, or the sending of unsolicited email, from our server or using an email address or domain that is maintained on our machine as reference is STRICTLY prohibited. We will be the sole arbiter as to what constitutes a violation of this provision.
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13. Termination
  • Client may cancel the Web Hosting Services upon the conditions that requests for cancellation must be made in writing with 30 days prior notice and sent to WebHostingHINTS.com. Cancellation will not take effect until received. The used pro-rata time portion of Annual Payment that has been made is not refundable unless cancellation is requested in the first thirty (30) days. Setup fees are not refundable.
  • Please note that domain registration fees, setup fees, bandwidth add on fees, are not refundable. On account cancellation, any incentives offered to customers when opening the account will also be cancelled.
  • WebHostingHINTS.com reserves the right to suspend Web Hosting Services without notice for any unpaid or partially paid balances. The Client is responsible for any legal fees incurred for the collection of any unpaid amounts.
  • Mass unsolicited/unwelcome mailing ("Spamming") is strictly prohibited. Any Client found to be Spamming will have their Web Hosting Services immediately terminated and find themselves billed for any unpaid balances as well as for any damages that occur as a result of their action.
  • WebHostingHINTS.com reserves the right, NOT TO REFUND any part or all of anyone that WebHostingHINTS.com deems as a Spammer.

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 www.WebHostingHINTS.com Management

 Additional questions email:  Sales@WebHostingHINTS.com

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